Step 4 · Business Memory

What the business now remembers

Phase-1 event-ledger capture · captured 2026-05-31 21:49 (local)

Phase 1

Captured record

Urgent after-hours wheelchair-ramp safety assessment requested.

Operational context

Safety-critical: caller's father just discharged from hospital; ramp unsafe. Route to nearest accessibility crew; confirm same-day or next-morning window.

Commercial context

Estimated opportunity $1,500–$4,500 · CRM: HubSpot.

Contact: Maria SantosHousehold: Santos residence (demo placeholder)Business: DemoLift Accessibility Services

Event-ledger trail

  1. 21:47

    Call captured

    Inbound after-hours; AI receptionist answered.

  2. 21:49

    Qualified

    Score 88; urgency high; consent granted.

  3. 21:50

    Memory captured

    Transcript, summary, intent, next action recorded to the event ledger.

Memory mode — Phase 1 (operational event-ledger capture)

  • RAG retrievalNot active
  • Vector memoryNot active
  • Per-tenant knowledgeNot active

Advanced retrieval / vector / per-tenant knowledge is deliberately gated for a later phase.

Next actions on file

  • Callback to confirm assessment window

    On-call accessibility specialist · by 9:00 AM tomorrow

See the follow-up queue →